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Sandals Resorts Reviews and Testimonials

No one can describe the Sandals experience better than our guests.Below are real, unedited testimonials submitted by guests after returning from their Sandals holidays.
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Sandals Royal Caribbean

My husband and I stayed at the Royal Caribbean Resort in Montego Bay Jamaica for our honeymoon in November. We had a luxury honeymoon suite with butler service. This was our first trip to a sandals resort and our very first trip out of the country. Upon arriving at the airport in Jamaica, we were escorted to the Sandals lounge and were greeted with the friendliest individuals we have ever met. The shuttle ride took no longer than 10 minutes, and the staff on the shuttle kept us entertained while we were on board. Once we arrived at the resort, we were taken into the "Club Sandals" room while we waited for our room to be prepared and for our butler to come get us. We had 2 butlers during our 5 day stay. Monique was with us for one day - and she was very helpful and nice. Sherry Ann was with us for the remainder of our stay - and we absolutely adored her. She went above and beyond the call of duty. At the main pool, there are 2 bartenders that kept us laughing - Kevoun and Tremaine. Although, Kevoun was there everyday - and we had a blast with him. He even remembered our names every day! HE IS AWESOME! Warren was definitely entertaining at the main pool. He is great at getting guests engaged with dancing and games. He was even dancing and got int the pool a couple of times! This resort has a private island - which is very nice if you are looking for a place a bit more quiet or intimate. The bartender on the island is Owen. He is polite and professional. The jerk shack is on the island and it is delicious! Actually, all the food that we had while on the resort was phenomenal!!! We took a day trip to the Montego Bay resort near the airport - and we were not impressed. It is definitely geared towards a younger crowd. It is also very loud - since it backs to the airport. The only thing worth mentioning about this resort is that we saw Guy Fieri there when we went! (The shuttle staff told the guests that the MB resort was known for being the "party" resort, and know we understand why.) The Royal Caribbean resort is much nicer, more relaxing, beautifully landscaped and everyone is always pleasant. We enjoyed our stay and we plan to go back. Truth be told, we were sad to leave. Not only because the place is beautiful, but the staff kinda grow on you! Its true when they say that when you are there you kinda become family. I would highly recommend this resort!!!! :)

Ashley HRidgely, MD, USAVisited on December 2017
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Sandals Royal Caribbean

I would like to start off by saying we are Sandals Select Reward Members, this was our 7th stay at a sandals and our first time to Royal Caribbean, it was the most amazing place ever! We decided to get married here based on reviews we have seen about other weddings at this resort! From our wedding planner over the phone, Naomi, to our wedding coordinator at the resort, Shanique, everything was absolutely amazing! Shanique was the best person I could have ever asked/imagine to have take care of us when at the resort, she really listened to everything we asked for and she made us feel like we were the only people that mattered! When we decide to retire the knot in 5-10 years from now we will be back here to do it again and request Shanique bc hands down she is amazing. We got married on a pier that goes into the water, then cocktail hour on the beach and then the reception in the gardens, everything was beautiful! Our guests continue to say that this was the best wedding they ever been to, we had the time of our lives to the point that another wedding party came over to join us because our wedding was so fun! After the wedding we went back to the room which was absolutely amazing and decorated to make us feel special, then shanique surprised us the next day with a beautiful dinner by the water and gifts for us to take home! I absolutely love her and the service provided! This resort was the perfect size, not too big and not too small and we were able to see our guests staying there as well as still be able to have our alone time! The staff all over the resort is amazing and they really make you feel good being there! Food was amazing, close to the other 2 resorts if you want to visit them , just all and all everything was perfect, amazing and one of the best weeks of our lives! We are so grateful for the amazing time we had and being able to have the best memories!

Brittany JISLIP TERRACE, ME, USAVisited on August 2017
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Sandals Montego Bay

Our honeymoon at Montego Bay was absolutely incredible! From the beautifully calm and well kept beaches to the impeccable staff, we cannot wait to book our next stay. Our room was comfortable and the large tub on the balcony was wonderful. The restaurants were amazing, the Italian spot was our favorite! The weather was sunny, warm and exactly what we needed. I had no idea the waters in Jamaica were so calm! There are no crashing waves or sharks (this was a huge plus) and the ocean felt like bath water. For me, customer service is huge. Let me say that all of the staff at this resort is beyond wonderful! Aleko, Jayvon and Trish totally made our trip. We made reservations at The Royal Caribbean's Thai restaurant, which was tasty. But, the staff and overall vibe of that resort didn't hold a candle to Montego Bay. Montego feels amazing and every single person there is dedicated to making your trip unforgettable. We didn't do any excursions other than swimming with dolphins at Dolphin Cove, which was out of this world cool! Overall, we loved our stay at this resort and would highly recommend this to anyone looking for a beautiful getaway.

Taylor BSpokane Valley, AR, USAVisited on August 2017
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Sandals Grande St. Lucian

This was our 4th stay at a Sandals Resort. Enough said!

Bridget BMonroe, MA, USAVisited on August 2017
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Sandals Ochi

My husband and I made a second trip to Ochi to celebrate our 20th anniversary. We enjoyed our stay on the beautifully-maintained Manor property with butler service. Our first butler, Dalmar, was a model of hospitality. He was energetic, informative and accommodating for all of our needs. He is a tremendous asset to your company! We didn't spend as much time with Cordean, our second butler, but he was gracious and helpful with all of our needs. Both worked together on the day of our anniversary to make the day special. They had a surprise waiting for us in our room, including a freshly-drawn bath scattered with fresh flowers. It made our day that they were so thoughtful! All the staff were welcoming and cheerful. The property was clean and beautiful. We felt all our needs were anticipated and met in all locations. Upon our early arrival, our room wasn't ready for us, but Danielle made our comfort her priority. We enjoyed a couple of hours having lunch and lounging by the pool. The restaurants served perfect portions at each meal. Most of the food was delicious, especially the mango! Our servers at Kimono (Shane), Le Gourmande (Raphael?), and Valentinos (sorry, can't remember his name) were professional and knowledgeable. My only suggestion is to have a sushi option available for lunch. We appreciated that local vendors were available to provide authentic artifacts as souvenirs. They were not aggressive at any time. I didn't feel pressure to purchase their goods. I had a good experience at the spa with Andrea, who gave a quality mani/pedi. I was disappointed to find the cost of hair and makeup work was very expensive. I should have asked prior to the service, but now I'm aware. We loved the Rabbit Hole experience with Phyliea? , who was a powerful singer and engaged the audience. A true entertainer! The amphitheater variety show was entertaining as well. Our bartenders were fun and never once complained about making 2000 frozen drinks per day. The room was spacious, well-stocked with beverages, had comfortable beds, was quiet and had a balcony that was great for morning coffee. I would have liked having an air-conditioned bathroom. Overall, we enjoyed our whole experience. We hope to visit Sandals again for a future special trip. Well done!

Linda DClayton, LA, USAVisited on August 2017
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Sandals Grande St. Lucian

Beautiful resort! The food was incredible, the scenery beautiful, the service was excellent... everything was top notch!

Bridget BMonroe, MA, USAVisited on August 2017
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